{"id":22105,"date":"2024-01-09T02:53:22","date_gmt":"2024-01-09T07:53:22","guid":{"rendered":"https:\/\/staging6.uniguajira.edu.co\/?page_id=22105"},"modified":"2026-06-23T18:18:33","modified_gmt":"2026-06-23T23:18:33","slug":"canales-de-atencion-ciudadana","status":"publish","type":"page","link":"https:\/\/staging6.uniguajira.edu.co\/en\/atencion-y-servicios-a-la-ciudadania\/canales-de-atencion-ciudadana\/","title":{"rendered":"Canales de atenci\u00f3n ciudadana"},"content":{"rendered":"
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Con el prop\u00f3sito de cumplir con los deberes constitucionales y legales, la Universidad de La Guajira pone a disposici\u00f3n de la comunidad universitaria y de la ciudadan\u00eda diversos canales a trav\u00e9s de los cuales se pueden solicitar informaci\u00f3n, realizar consultas, presentar peticiones, quejas, reclamos, sugerencias y denuncias, as\u00ed como expresar felicitaciones relacionadas con la gesti\u00f3n institucional.<\/p>\n\n\n

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\n\t\t\n\t\t\tCanal de atenci\u00f3n telef\u00f3nico<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t\n\t\t
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L\u00ednea Nacional Gratuita<\/a><\/h3><\/div><\/div>\n\n\n\n

01 8000 95 5499<\/a><\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Conmutador<\/a><\/h3><\/div><\/div>\n\n\n\n

+57 605 313 3870<\/a><\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Directorio Telef\u00f3nico Institucional<\/a><\/h3>\n<\/div><\/section>\n\n\n\n
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<\/i><\/div><\/a><\/div>\n\n\n\n

Directorio de directivos<\/a><\/h3>\n<\/div><\/section>\n<\/div><\/div>
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<\/div><\/section>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n
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\n\t\t\n\t\t\tCanal de atenci\u00f3n virtual<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t\n\t\t
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Correo de contacto institucional<\/a><\/h3><\/div><\/div>\n\n\n\n

atencionalciudadano@staging6.uniguajira.edu.co<\/a><\/p><\/div><\/div>\n\n<\/div><\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Correo para notificaciones judiciales<\/a><\/h3><\/div><\/div>\n\n\n\n

notificacionesjudiciales@staging6.uniguajira.edu.co<\/a><\/p><\/div><\/div>\n\n<\/div><\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Correo para denuncias por actos de corrupci\u00f3n<\/a><\/h3><\/div><\/div>\n\n\n\n

soytransparente@staging6.uniguajira.edu.co<\/a><\/p><\/div><\/div>\n\n<\/div><\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Sistema PQRSDF<\/a><\/h3><\/div><\/div>\n\n\n\n

Formulario PQRSD<\/a><\/p>\n\n<\/div><\/div><\/section>\n\n\n\n

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<\/i><\/div><\/a><\/div>\n\n\n\n

Canal de denuncia y ruta de atenci\u00f3n de violencia basada en genero<\/h3><\/div><\/div>\n\n\n\n

bienestarmigra@Uniguajira.edu.co<\/a><\/p>\n\n<\/div><\/div><\/section>\n<\/div><\/div>

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\n\t\t\n\t\t\tCanal de atenci\u00f3n presencial<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t\n\t\t
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Estos son los canales presenciales a trav\u00e9s de los cuales usted se puede comunicar con la Universidad de La Guajira.<\/p><\/div><\/div>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Campus Sede Riohacha<\/h3><\/div><\/div>\n\n\n\n

Sede Riohacha
Km 3 + 354 v\u00eda Riohacha a Maicao<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 3:00
pm a 7:00pm<\/p><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n al p\u00fablico: <\/strong>Oficina de
Relacionamiento con el Ciudadano
Bloque administrativo primer piso<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Campus Universitario<\/h3><\/div><\/div>\n\n\n\n

Sede Maicao
Calle 16 No. 28a – 80 salida a Riohacha, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 3:00
pm a 7:00pm<\/p><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n al p\u00fablico: <\/strong>Oficina de
Relacionamiento con el Ciudadano
Bloque administrativo<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Campus Universitario<\/h3><\/div><\/div>\n\n\n\n

Sede Fonseca
Km 1 v\u00eda San Juan del Cesar, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00
pm a 6:00pm<\/p><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n al p\u00fablico: <\/strong>Oficina de
Relacionamiento con el Ciudadano
Bloque administrativo<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Campus Universitario<\/h3><\/div><\/div>\n\n\n\n

Sede Villanueva
Km 2 v\u00eda Barrancas, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00
pm a 6:00pm<\/p><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n al p\u00fablico: <\/strong>Oficina de
Relacionamiento con el Ciudadano
Bloque 1<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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<\/i><\/div><\/div>\n\n\n\n

Ventanilla \u00danica de recepci\u00f3n de correspondencia<\/h3><\/div><\/div>\n\n\n\n

Sede Principal Riohacha
Km 3 +354 v\u00eda Riohacha a Maicao
Bloque de Administrativo \u2013 Primer Piso<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00 m a 3:00 pm a 7:00pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Emisora – Uniguajira Est\u00e9reo<\/h3><\/div><\/div>\n\n\n\n

Edificio Emisora Uniguajira est\u00e9reo
Cl. 8 #10-140 Riohacha, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 3:00 pm a 7:00pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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<\/i><\/div><\/div>\n\n\n\n

Consultorio contable<\/h3><\/div><\/div>\n\n\n\n

Edificio Emisora Uniguajira est\u00e9reo
Cl. 8 #10-140 Riohacha, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00 pm a 6:00pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
\"logo<\/div><\/div><\/div>\n\n\n\n

Consultorio Jur\u00eddico<\/h3><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n 1:<\/h3><\/div><\/div>\n\n\n\n

Edificio Emisora Uniguajira est\u00e9reo<\/strong>
Cl. 8 #10-140 Riohacha, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00 pm a 6:00pm<\/p><\/div><\/div>\n\n\n\n

Punto de atenci\u00f3n 2:<\/h3><\/div><\/div>\n\n\n\n

Casa de Justicia<\/strong>
Calle 38 # 7
Mercado Nuevo<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Biblioteca Nellit Abuchaibe<\/h3><\/div><\/div>\n\n\n\n

Sede Principal Riohacha<\/strong>
Km 3 + 354 V\u00eda Maicao<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Pr\u00e9stamos de libros<\/strong>
Jornada continua: Lunes a viernes de 6:30 am a 9:30 pm
S\u00e1bados de 8:00 am a 12:00 m
\u00c1rea administrativa<\/strong>
Lunes a viernes de 8:00 am a 12:00 m -3:00 pm a 7:00 pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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\"logo<\/div><\/div><\/div>\n\n\n\n

Biblioteca Nellit Abuchaibe<\/h3><\/div><\/div>\n\n\n\n

Sede Maicao<\/strong>
Calle 16 No. 28a – 80 salida a Riohacha, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 3:00 pm a 7:00pm
S\u00e1bados
8:00 am a 12:00 pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
\"logo<\/div><\/div><\/div>\n\n\n\n

Biblioteca Nellit Abuchaibe<\/h3><\/div><\/div>\n\n\n\n

Sede Fonseca<\/strong>
Km 1 v\u00eda San Juan del Cesar, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00 pm a 6:00pm
S\u00e1bados
8:00 am a 12:00 pm<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
\"logo<\/div><\/div><\/div>\n\n\n\n

Biblioteca Nellit Abuchaibe<\/h3><\/div><\/div>\n\n\n\n

Sede Villanueva<\/strong>
Km 2 v\u00eda Barrancas, La Guajira<\/p><\/div><\/div>\n\n\n\n

<\/i><\/div><\/div>\n\n\n\n

Horario de Atenci\u00f3n:<\/strong>
Lunes a viernes
8:00 am a 12:00m a 2:00 pm a 6:00pm
S\u00e1bados
8:00 am a 12:00 pm<\/p><\/div><\/div>\n<\/div><\/section>\n<\/div><\/div>

<\/div><\/section>\n<\/div>
<\/div><\/section>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n
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\n\t\t\n\t\t\tCanal escrito<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t\n\t\t
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Las solicitudes dirigidas a la Universidad de La Guajira se podr\u00e1n radicar en forma f\u00edsica en las ventanillas \u00fanicas de correspondencia en nuestra diferentes sedes, como tambi\u00e9n a trav\u00e9s de correo postal, en nuestros buzones de sugerencias o usando el formulario de PQRSDF. Sujeto a los horarios de atenci\u00f3n de cada sede.<\/p><\/div><\/div>\n\n\n\n

<\/div>
\n
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<\/i><\/div><\/div>\n\n\n\n

Ventanilla \u00fanica de correspondencia
Sede Riohacha<\/h3><\/div><\/div>\n\n\n\n

Km 3 +354 v\u00eda Riohacha a Maicao
Bloque de Administrativo \u2013 Primer Piso
Lunes a viernes
8:00 a. m. a 12 m. a 3:00 a 7:00 p. m.<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
<\/i><\/div><\/div>\n\n\n\n

Ventanilla \u00fanica de correspondencia
Sede Maicao<\/h3><\/div><\/div>\n\n\n\n

Calle 16 No. 28a – 80 salida a Riohacha, La Guajira
Bloque de Administrativo
Lunes a viernes
8:00 a. m. a 12 m. a 3:00 a 7:00 p. m.<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
<\/i><\/div><\/div>\n\n\n\n

Ventanilla \u00fanica de correspondencia
Sede Fonseca<\/h3><\/div><\/div>\n\n\n\n

Km 1 v\u00eda San Juan del Cesar, La Guajira
Lunes a viernes
8:00 a. m. a 12 m. a 2:00 a 6:00 p. m.<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
<\/i><\/div><\/div>\n\n\n\n

Ventanilla \u00fanica de correspondencia
Sede Villanueva<\/h3><\/div><\/div>\n\n\n\n

Km 2 v\u00eda Barrancas, La Guajira
Bloque de Administrativo
Lunes a viernes
8:00 a. m. a 12 m. a 2:00 a 6:00 p. m.<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
<\/i><\/div><\/div>\n\n\n\n

Buzones de sugerencias<\/h3><\/div><\/div>\n\n\n\n

Ubicados de manera f\u00edsica en las diferentes sedes de la Universidad de La Guajira<\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

\n
<\/i><\/div><\/div>\n\n\n\n

Formulario PQRSDF<\/a><\/h3><\/div><\/div>\n\n\n\n

Se podr\u00e1 radicar PQRSDF dirigidas a la universidad, usando el formulario de PQRSDF, est\u00e1 activo las 24 horas, no obstante, su consulta y\/o petici\u00f3n, se gestiona dentro de d\u00edas h\u00e1biles y seg\u00fan el horario de la universidad, da clic y accede a el.<\/a><\/p><\/div><\/div>\n<\/div><\/section>\n<\/div><\/div>

<\/div><\/section>\n<\/div>
<\/div><\/section>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Con el prop\u00f3sito de cumplir con los deberes constitucionales y legales, la Universidad de La Guajira pone a disposici\u00f3n de la comunidad universitaria … .<\/a><\/p>\n","protected":false},"author":3,"featured_media":24597,"parent":22346,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22105","page","type-page","status-publish","has-post-thumbnail","infinite-scroll-item"],"yoast_head":"\nCitizen service channels<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Citizen service channels\" \/>\n<meta property=\"og:description\" content=\"Con el prop\u00f3sito de cumplir con los deberes constitucionales y legales, la Universidad de La Guajira pone a disposici\u00f3n de la comunidad universitaria ... .\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging6.uniguajira.edu.co\/atencion-y-servicios-a-la-ciudadania\/canales-de-atencion-ciudadana\/\" \/>\n<meta property=\"og:site_name\" content=\"Universidad de La Guajira\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UniLaGuajira\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-23T23:18:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging6.uniguajira.edu.co\/wp-content\/uploads\/2024\/01\/transparencia.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"590\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@UniLaGuajira\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/\",\"url\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/\",\"name\":\"Canales de atenci\u00f3n ciudadana\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/transparencia.webp\",\"datePublished\":\"2024-01-09T07:53:22+00:00\",\"dateModified\":\"2026-06-23T23:18:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/#primaryimage\",\"url\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/transparencia.webp\",\"contentUrl\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/transparencia.webp\",\"width\":1920,\"height\":590},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/canales-de-atencion-ciudadana\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u2302 Uniguajira\",\"item\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Atenci\u00f3n y servicios a la ciudadan\u00eda\",\"item\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/atencion-y-servicios-a-la-ciudadania\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Canales de atenci\u00f3n ciudadana\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/#website\",\"url\":\"https:\\\/\\\/staging6.uniguajira.edu.co\\\/\",\"name\":\"UNIGUAJIRA\",\"description\":\"Descubre la educaci\u00f3n superior con oportunidades laborales, retos estudiantiles y tecnolog\u00eda innovadora. 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